Privacy Policy
Please take a moment to read our Privacy Policy for a better understanding of the measures we take to protect you and the information you share with us. If you don't find your concern addressed here, please feel free to contact us by email or by telephone at +44 (0)1372 741 999.
This Privacy Policy will explain the following regarding our collection of information:
The information we collect
How we use the information we collect
How to opt-out
How to gain access to the information we have on file for you
Our use of cookies
Notification of changes
- When you use our website the information is collected for us as follows by our affiliate in Switzerland, Key Technology, as follows:
- Whenever you shop in our online store, at the time of check-out we obtain from you the information we need to complete your transaction. To process your order, we require you to supply us with your correct billing, shipping and contact information. The transfer of this information is secure and cannot be received or read by others.
- We also allow you to register to receive periodic email correspondence from us. The information we collect for this purpose is your name and your email address.
How we use the information we collect
- We use the personal information you supply to complete and ship your order. Your email address is used to send you an order confirmation, as well as to alert you to any changes in the availability of the items you ordered.
- Email messages
If you provide permission, we will send occasional email messages to let you know about changes to our Web site, free promotional offers and special discounts on products that we believe will be of interest to you. Email messages also may be sent to invite you to participate in a contest or survey or to provide you with information about a product you have purchased from Kroll Ontrack. - Surveys and Contests
Occasionally, Kroll Ontrack requests information through surveys or contests. Requested information may include contact information (such as your name and shipping address), and demographic information (such as your post code and occupation). Contact information will be used to notify contest winners and award prizes, unless you acknowledge that you would like to receive future correspondence (emails, special offers, etc.) from Ontrack. Participation in these surveys or contests is completely voluntary, and is limited to those 18 years or older.
- Email messages
If you no longer wish to receive periodic emails from us, please follow the unsubscribe instructions located at the bottom of the email or send us an email at remove@ontrack.co.uk. Please note that we have a 7-day processing period for opt-out requests.
How to gain access to the information we have on file for you
There may be times where you wish to gain access to the information we have on file for you. To receive a copy of this information, please send us an email at privacy@ontrack.com, or call 01372 741 999.
A "cookie" is a small data file stored by your web browser on your computer's hard drive. Cookies allow us to recognise who you are when you arrive at our site by associating the identification numbers in the cookie with other information you as a customer have provided us.
Cookies allow us to understand how you clicked to our site and what pages you click on during your visit to our site. Knowing who you are and how you prefer to shop allows us to personalise your shopping experience and speed your checkout process.
Accepting cookies through your web browser is your personal choice. You can still shop and purchase from Ontrack.com and Ontrack.co.uk even if you set your browser to disable cookies.
If at some point in the future there is a change to our Privacy Policy and/or practices that affect your personally identifiable information, we will notify you of the relevant changes either by either by email or by placing a notice on our website.
