Product Support

Welcome to the Ontrack® PowerControls™ Product Support Centre, providing customers with technical support should the need arise.

Technical Support available:
Version	Edition
Ontrack PowerControls v2.1, v3.0, v3.10, v4.0, v4.1, v4.2, v5.0, v5.1, v 5.2	All Editions

Should you require assistance, please contact Kroll’s technical support team via email at: support@ontrackpowercontrols.co.uk or call: 0800 243 996.

Free technical support is available during normal business hours, 9am - 5pm, Monday to Friday (GMT) - excluding holidays.

The standard response time is one business day. Please note that technical assistance can be prioritised for the most recent version of Ontrack PowerControls software.

Self-service support is also available, providing customers with a database of frequently asked questions.

To speak directly to a sales representative, please call: 0800 243 996.